Course details

LIVE Online - LCQ - Licence Controller Qualification
Domestic tuition $249 per year
NZQF Level 4

About the course

Level 4 | 1 day workshop (w Pre Assessment Project to complete) | $195 incl GST

This course is for duty managers and hospitality staff to gain their Licence Controller Qualification [LCQ].

It is a legal requirement for any business that sells alcohol to always have a Duty Manager on duty at all times. LCQ is also an essential qualification for those required to apply or renew their Duty Manager’s Certificate.

Our industry-expert tutors bring the subject alive with real life stories and experiences, making learning fun and enjoyable.
This is a nationally recognised qualification which guarantees participants will gain the following learning outcomes upon completion.

In this course you will learn how to:
• Gain valuable knowledge for working in the Hospitality industry and any Licensed premise
• Know the requirements for the Licence Controller Qualification and consequences for selling and serving alcohol
• Understand the legal requirements and implications of the Sale and Supply of Alcohol Act 2012
• Be a responsible host and the importance of keeping your customers and community safe
• Learn requirements and responsibilities of a Duty Manager when overseeing the sale of alcohol
• Understand the purpose and functions of licensing bodies and their roles
• Know the effects of alcohol and the impact it can have for a Licensed Premise
• Recognize behaviours that indicate intoxication and know techniques to be able to intervene responsibly
• Deal with situations effectively whilst maintaining customer and staff safety.

NZQA unit 4646 v10 | L4 Cr2
Demonstrate knowledge of the Sale and Supply of Alcohol Act 2012 and its implications for licensed premises
NZQA unit 16705 v6 | L4 Cr3
Demonstrate knowledge of host responsibility requirements as a duty manager of licensed premises

* 1 day Prerequisite
This includes completing our Pre Assessment Project (PAP) prior to attending

Entry requirements

*This course is not available to international students.

About the provider

All sorts of courses for all sorts of people.

Established in 2001, we set out to deliver training to industry and the wider community. Our mission is simple – To deliver quality training – and to do what we do, do well.

We offer all sorts of courses for all sorts of people, with Manaakitanga and Whanaungatanga as the forefront of everything we offer our students.

Celebrating our 21st year in 2022 we specialise in training within the corporate market, in schools and within the wider community. We pride ourselves in being accessible and offering quality training to suit broad learning requirements. Our 2020 NZQA EER, saw ITS proud to receive Highly Confident in Educational Performance and again in Capability in Self-Assessment, meaning we remain a category 1 provider.

“ITS is a high-performing organisation with proactive management leading to effective leadership. Learners, industry and the community gain valued outcomes. Graduates gain skills, knowledge and attributes for work or personal gain. Academic programmes are well-planned and well-resourced and relevant to the learners’ requirements. Outcomes meet the needs of students and the community. Professionally qualified staff understand their diverse learners well and work with them and their management or school to minimise barriers to learning.”

You’ll love learning with us – ITS fun!